We send emails out to all customers once an order has been shipped. If you don't receive an email with tracking information within 3 days after placing the order please email us. Don't forget to check your Spam or Junk Mail folder.

All orders are shipped from nearby Chicago, IL and all of the shoes we sell are 100% GUARANTEED AUTHENTIC. We do not sell fakes, variants, knock-offs, customs, or any of that garbage!

The shoes and sizes listed on our Search by Size page are the only ones we have for sale. Visit that page and look for the column with your size.

Before emailing us, please take a minute to read our Faq page for quick answers to your common questions. If you have a customer related question about placing an order or about an order you already placed you can email us at: cs23isBACK@aol.com (Please understand that we cannot answer any questions regarding future shoe releases including release dates, prices, sizes, or availability)

We are not the Jordan Brand Company. This is a small, independent website. It was created in 2001 to celebrate Michael Jordan's return to the NBA. The official Jordan Brand website is Jumpman23.com.